Heat Pump Replacement in The Dalles, OR 97058
“We went from the horrible experience of having our HVAC system fail in the midst of a heat wave, to the delightful experience of meeting the A&E team. From my first call for help I felt like I would get the priority service I was hoping to for, but knew I had no right to expect.
After my call, it began with the very prompt visit to our home by Karin. In addition to being very thorough, knowledgeable and professional, she gave the impression that my situation was the most important thing she would deal with all day. From my personal perspective, she was right. You should know that yours was not the lowest bid I received but I felt it was the one that best fit all of my needs.
Then there was Ron & David. What a team! They showed up at my home promptly at 8AM and immediately took charge. In stifling heat, they worked straight through till almost 3, without a break. Then, after a short lunch, they hurried back and finally left my house at 7:48PM. No complaints, no moaning and groaning, just pros at work and getting the job done. i don't know any of your other team members, but I feel very confident that you have none any better than Ron & David.
This morning I am enjoying my morning coffee in a very cool, comfortable house and you can rest assured that I will tell everyone I know about my great experience with A&E. Saying thank you hardly seems enough, but I hope they know how much they are appreciated. THANK YOU KARIN, RON & DAVID!!!
– John M.