Customer Testimonials


Ductless Mini-Split Repair in Rhododendron, OR 9049

“Matt Finney was a friend in need and a friend indeed! We had been having difficulty with our mini split since late November. There was a problem that Matt came and took care of with kindness, diligence and efficiency. We are extemely grateful for his service. And, we are not COLD anymore! Thank you Matt, Leslie and David” – Leslie S.

Heat Pump Maintenance in The Dalles, OR 97058

“We had A&E install a new Ruud system last Summer and just had our first maintenance visit. Everything went as it should and I met yet another of their qualified staff. This is a good vendor you can trust with your home.”

– Jerry C.

Air Duct Maintenance in White Salmon, OR 98672

“Nick and Brandon were exemplary during their work cleaning and sealing our ductwork. Arriving on time; keeping us informed on what they would be doing; what to expect. They also left everything cleaned up which was wonderful. Thank you.”

– Solveig P.

Heat Pump Maintenance in Welches, OR 97067

“Alex was very courteous and very knowledgable in servicing our heat pump. He was thorough in checking all components and their functioning. He serviced our heat pump while we were still with Honke Heating and I’ve always been happy with their service. I hope to have as good a relationship with A & E!”

– Roberta L.

Heat Pump Maintenance in Dallesport, OR 98673

“Excellent service , friendly and helpful technician.”

– Dennis H.

Heat Pump Maintenance in Wamic, OR 97063

“We have had continued problems with the mechanics of our radiant/water heating system since it was installed. Multiple plumbers from former Alpine and the current A&E have been to our new home to try to resolve issues. All employees (plumbers and receptionist) of A&E have been very courteous, pleasant and thoughtful. Randy came to investigate the problem on MLK Day to coordinate problem solving with the Navience people. We believe that he might have resolved the problem. Randy was efficient, resourceful and thorough and patient in his explanations. We appreciate A&E and Randy’s service.”

– VIRGINIA S.

Maintenance in Portland, OR 97266

“Alex was efficient and professional”

– jeffrey k.

Heat Pump Maintenance in The Dalles, OR 97058

“Andrew was very personable, professional, and very very knowledgeable on all aspects of our complete HVAC operation, maintenance, and future needs to improve quality of our service needs”

– Dana E.

Heat Pump Repair in Corbett, OR 97019

“Matt is good at explaining the problem. His experience contributes to his problem-solving ability.”

– Dave S.

Furnace Maintenance in Gresham, OR 97080

“Alex was very thorough in checking furnace/heat pump.He reconfigured a pipe on the furnace unit. He washed the heat pump and showed me how I could do that to keep it clean from dust. He was here 1 1/2 hours and I felt very comfortable that he checked everything and that all systems are in good shape! He has a pleasant personality and explained issues so that even I understood them.”

– Gayle E.

Hood River

Kent Blasie
Kent Blasie
22:37 08 Feb 23
Repaired Condensate drain line so it drained into the sump correctly. The installation of the Original drain line was NOT done correctly so that the drain line wicked water onto the floor of the furnace room where the Navien Tankless water heater was installed by the Builder Curtis Homes LLC.
Andy Mack
Andy Mack
14:15 08 Feb 23
Nai Satjer
Nai Satjer
19:42 07 Feb 23
Sheila DeLozier
Sheila DeLozier
18:42 07 Feb 23
Josh installed our bidet. Great service, very friendly and professional!
John Vogel
John Vogel
18:27 07 Feb 23
Skylar was on time per appointment. She was cheerful and knew what needed to be done. Went right to work checking the furnace for cleanliness in coils and air duct. Then went to heat exchanger unit and suggested putting a surge protector on it. I had her do that. She checked the pressure in system and looked it over for any problem. I was very pleased with the work Skylar did to insure our units were in good working condition. I will keep using their services.
Laura Vallion
Laura Vallion
18:01 07 Feb 23
I've called on A&E Heating several times. It is usually an emergency and they have always done their best to get to me quickly. The technicians are very helpful, friendly and knowledgeable. There's no need to call someone else.
Gene Parker
Gene Parker
18:45 03 Feb 23
The plumber was on time and fixed my plumbing problems right away.
Mark Butterworth
Mark Butterworth
07:28 03 Feb 23
Great service.
Donald J Starkin
Donald J Starkin
15:31 02 Feb 23
Andrew is always at the top of his game. Great service technician.
Larry Lotz
Larry Lotz
19:44 01 Feb 23
Gary Young
Gary Young
18:08 01 Feb 23
Friendly, knowledgeable and competent plus local!
sonja mcclanahan
sonja mcclanahan
21:53 31 Jan 23
Andrew was very professional. Took care of what needed done .
Jim Schwindt
Jim Schwindt
18:00 30 Jan 23
Colene Arteza
Colene Arteza
18:08 29 Jan 23
Alex was great! I have only had gas heat and the furnace for 1 year. Alex explained furnace maintenance and made sure replacing the filter would be as easy as possible for me. Awesome Customer Service!!
Anne Kelly
Anne Kelly
01:36 28 Jan 23
We have used A&E twice recently to do work on damaged pipes. Josh did the repairs both times. He does great work and is very good at explaining the issues and repairs. Others we’ve spoken with by phone and email at A&E have also been responsive and considerate. Nice people and good work.
Tom Bottman
Tom Bottman
23:46 25 Jan 23
Andrew is very thorough and good at explaining any problems with the HVAC system.
Margie Michaels Smith
Margie Michaels Smith
19:27 25 Jan 23
Checked plumbing leak… thoroughly checked and great customer service skills!
Nancy Rosebraugh
Nancy Rosebraugh
19:30 24 Jan 23
Replaced filter on water system
A and E's Andrew came punctually, was professional, and explained to us how and how often to change our heat pump filter. He also helped us set up our thermostat system on a schedule. He checked the entire system and seemed to do a thorough, efficient job. He was a pleasure to meet and work with!
Seth von Borstel
Seth von Borstel
16:12 21 Jan 23
Awesome job, I excellent job done right! I would recommend all of Sherman County to use A&E!!!
Adam Ensbury
Adam Ensbury
20:26 20 Jan 23
Honest assessment
info sheppard
info sheppard
20:02 20 Jan 23
Great Service
D. Dollar
D. Dollar
19:11 20 Jan 23
We were pleased with the friendly and considerate service (even wore protective coverings on his shoes). The work was done thoroughly and repair costs were clear upfront. Will definitely continue working with A&E Plumbing.
David Edwards
David Edwards
18:00 20 Jan 23
The technician was very knowledgeable, courteous and friendly. With 17 years experience, he knew what the problem was immediately and took maintenance steps to avoid more expensive replacement costs. We are very pleased.
Christine McNamara
Christine McNamara
01:07 20 Jan 23
Don Bowman
Don Bowman
19:59 17 Jan 23
Sally Remmick
Sally Remmick
00:08 14 Jan 23
Alex was wonderful to work with. He was professional, yet friendly and very careful to close up the house and gates.
Alp K
Alp K
22:17 13 Jan 23
Matthew Lyons
Matthew Lyons
21:03 13 Jan 23
Very professional and polite. Will call for future work!
Patrick Arbuckle
Patrick Arbuckle
17:31 13 Jan 23
Great service, but a little overpriced.
Greg Johnson
Greg Johnson
01:08 11 Jan 23
Gary Marsh
Gary Marsh
18:28 07 Jan 23
semi-annual maintenance check. Not sure why heat pump didn't go back on after power outage. Heat strips (aux heat) are not working at full temperature. He is looking into how to get these replaced. Higher cost due to location at bottom of unit.
John Jablonski
John Jablonski
00:51 06 Jan 23
Taylor did a great job. Very professional and courteous.
Cynthia Weitz
Cynthia Weitz
05:12 04 Jan 23
Molly Deis
Molly Deis
17:25 03 Jan 23
We have been a client of Honke Heating for 5+ years. They have installed our propane furnace, heat pump and done annual heat pump servicing. Recently A & E Plumbing, Heating and Air has acquired Honke Heating - which I found out when I scheduled my annual heat pump service for 2022. The service was just performed and I am very pleased that the service, administration, customer service, process and results - from beginning to end - was extremely high quality, professional, friendly, and familiar. I look forward to using them for any future needs! Thank you!
g p
g p
01:30 31 Dec 22
Hot water heater--heating unit had failed; Toilet, repaired water system that came into the toilet so that it filled properly.
Jean Gray
Jean Gray
20:35 23 Dec 22
This is a super company that is able to come repair the heating system WHEN NEEDED, not two weeks later...
Matthew Pace
Matthew Pace
01:51 23 Dec 22
Amanda Nesson
Amanda Nesson
22:35 22 Dec 22
On time and service was completed in a timely manner. Technician was friendly and courteous.
Neil V H
Neil V H
00:43 21 Dec 22
HVAC Tech Andrew was professional and efficient in checking my system and answering questions. Good service.
Toby B.
Toby B.
22:38 20 Dec 22
Matt's great, went above and beyond on my heat pump. Was disappointed A&E couldn't also service my dad's self-install.
Sheila K S
Sheila K S
03:53 20 Dec 22
Always the professional. Matt Finney is the best.
Pistil Pete
Pistil Pete
23:50 19 Dec 22
Complex Dishwasher issue - solved!!
Carol Lindsey
Carol Lindsey
19:34 19 Dec 22
Matt does excellent work. Explains everything well and does not rush about what he is doing. Very thorough and professional. A pleasure to be around. Thanks, Ron
Larry David
Larry David
16:19 17 Dec 22
Matt showed up right on time, even though our home is very rural and difficult to find. He expertly troubleshot our dual fuel heat pump system and localized the problem to a faulty heat sensor and placed the order for the new sensor. He took his time to check out the system before leaving and was both professional and incredibly personable. Highly recommended service.
Chris Lincoln
Chris Lincoln
15:21 17 Dec 22
An overall great experience!
L Miller
L Miller
00:57 17 Dec 22
Emily Shannon
Emily Shannon
23:33 16 Dec 22
Excellent customer service, knowledgeable and print salesperson and installation
Mary Jean Risheim
Mary Jean Risheim
21:58 16 Dec 22
Would recommend anytime!
Duane Manselle
Duane Manselle
02:53 16 Dec 22
Matt Finney way a joy to work with. He was friendly, pleasant, kind, knowledgeable, and thorough. He took time to make sure we knew how to work our new thermostat. Thanks Matt we will ask for you when we need work again.
Darlene Wood
Darlene Wood
21:40 15 Dec 22
Skylar was very professional and took care of the problem.
Lisa Viles
Lisa Viles
14:41 14 Dec 22
Great service, knowledgeable and professional. Plumbing diagnostic and planning.
Stephanie Hargrave
Stephanie Hargrave
01:11 14 Dec 22
Mike Babcock
Mike Babcock
00:35 14 Dec 22
Jerry Schleining Jr.
Jerry Schleining Jr.
22:02 13 Dec 22
Robert Thompson
Robert Thompson
14:20 13 Dec 22
Matt knew what hewas doing. He was very helpful the entire time he was here.
Alena Kelly
Alena Kelly
19:52 09 Dec 22
Dan came out in the snow to check out our very noisy heat pump. He did a thorough diagnostic of both the pump and our thermostat to identify the issue and offer a remedy. He also recommended and installed a surge protector for our system.Dan was knowledgeable, professional, and courteous. We appreciated his advice and his service.
Sharon Dobbs
Sharon Dobbs
04:03 09 Dec 22
We just had Barrie and Alex here for a very complicated installation. They were on time, and extremely courteous and competent. Our house had been heated with electric heat on the ceiling. They installed 10 ducts on the ceiling, a cold air return, a Mitsubishi Heat Pump, a Trane Clean Effects Air Filter, 2 motorized zone air dampers and 2 thermostats. We couldn't be happier, and highly recommend them.
mwalker mwalker
mwalker mwalker
20:23 08 Dec 22
RUSS AVERY
RUSS AVERY
05:46 08 Dec 22
Andrew was very professional. Service and inspected our GeoThermal Heat Pump. He was here for awhile, and did not rush the service. Thorough, which I greatly appreciated!!! Would gladly use Andrew again. Now for the office. Office needs help. Been calling since September & leaving messages to get our GeoThermal Heat pump serviced before winter hit. Numerous calls, no return calls, more calls. Finally the week after Thanksgiving I got on the schedule for Dec 6th. A&E are the only ones certified to work on my heat pump...Again, Andrew was a 5 out of 5 STAR the office 1/2 star out of 5 Most of the ladies we spoke with were nice,(but could not make an appt, had to leave a message for someone to call us back?) there was 1 that was very "snippy" said they had never been out to our house and had to create an acct to make an appt...in which the appt was NEVER made at that time. Someone in scheduling would call back..Office needs a lesson in communicating with the customer & others inner office and RETURN CUSTOMERS MESSAGES! Will still continue using them...but will start calling daily when I need to schedule.
Mike Syring
Mike Syring
23:20 02 Dec 22
Worker was very nice and did a quick job and was very nice and professional. Thanks again for the good service and also to take the time to setup our automatic control on our heat thermostat.
Thomas Veazey
Thomas Veazey
17:37 01 Dec 22
Kilpatrick John
Kilpatrick John
16:25 01 Dec 22
Garrett Wood
Garrett Wood
21:39 30 Nov 22
From the front office to the technician on site, my experience was great. Everybody is a true professional and got me up and running with what I needed, and not any unnecessary up sells. Thanks!
Jeff Denny
Jeff Denny
00:46 30 Nov 22
Excellent
Richard Frank
Richard Frank
00:26 30 Nov 22
They were able to squeeze us in for an emergency service for our furnace that stopped working. Dan is an Excellent service man!
Robin Bodhi
Robin Bodhi
00:13 30 Nov 22
Katie Sloan
Katie Sloan
23:36 29 Nov 22
Everyone at A&E was fantastic. My entire heating/cooling system went down just as temperatures in the gorge started to drop and snow was in the forecast. They got me set up with a new system in no time at all. Tyler and Jose spent the day in the snow tearing out the old system and getting the new one installed! They were super professional and worked quickly and efficiently. Also, a big thanks to Dan, Karin and Addison for getting the ball rolling so quickly on things. 100% recommend!
El Cid
El Cid
23:32 29 Nov 22
Dan was our technician and was on time, i explained everything clearly and did a fantastic job. I highly recommend him and A & E for any problems you have with your HVAC system!!!
We can always count on A&E for a professional service. Professional. Knowledgable. Easy to work with in regards to scheduling. Thorough communication. Fair pricing. Every tech that has come to our business has been fantastic.
Donald Hull
Donald Hull
04:17 29 Nov 22
Charmaine Ross
Charmaine Ross
19:31 28 Nov 22
Replaced leaky faucet.
Janice Edberg
Janice Edberg
22:51 23 Nov 22
Matt was on time, was excellent to work with and completed the necessary maintenance quickly with clear explanations.
Andy Wade
Andy Wade
03:21 23 Nov 22
A&E Heating has been very responsive and professional. We've had them install a high-end heatpump at my parent's home, and a new gas furnace and air conditioning at our home. Excellent work! They've continued to service our system and it's working great! Andrew, who did the install and some of the maintenance, is excellent!
Meghan Curtis
Meghan Curtis
02:15 21 Nov 22
Berrie and Alex were prompt and professional. They communicated changes that needed to happen and informed us when plans needed to be adjusted to fit properly. They were both very knowledgeable and informative when we had questions. Thank you for the new furnace and a/c unit
Jason Berg
Jason Berg
21:12 17 Nov 22
This company recently bought honke heating in gresham. Lost the whole commercial side and now they won't warranty work done this summer. Said since it passed inspection it's good. I'll have to use that excuse next time a inspector misses something. Look elsewhere the owners are in over their heads and only care to sell they aren't in it to retain a customer base.Reply to a & eYour response is laughable, last time I checked jurisdictions don't claim any liability when signing off on permits. Usually when someone purchases a company they purchase any problems from that company as well. Your customer base is important to you...yeah. Been doing business with honke for 25+ years and in a matter of one interaction with a&e that's been ended. Best of luck.
Paula Hill
Paula Hill
20:51 15 Nov 22
A&E sent a text message when the technician Matt was on the way. That was helpful. Matt arrived about 15 minutes later. He performed routine service on my gas furnace and as usual did a thorough job. No problems found, but always good to check before winter sets in. In addition to being an excellent technician, Matt is also a very nice person, polite and friendly. I would highly recommend him.
Lyn Stevens
Lyn Stevens
19:01 15 Nov 22
Excellent service. The receptionist was able to help us. Dan the tech that came out was informative, worked fast and was friendly.
Palate Pleaser
Palate Pleaser
04:39 15 Nov 22
My water heater had a pressure value that failed. I had to shut off the water to my house and the gas supply to the water heater. A&E to the rescue within two hours of my call. My service tech (Randy) explained everything he was going to task prior to the service, for my approval. Nothing like not having a hot shower or water on a cold Monday morning in your house. Service like this is hard to find these days in the Gorge. Amazing company and very knowledgeable, professional and nice tech. THANK YOU.
Guy Fenner
Guy Fenner
03:58 11 Nov 22
A&E checked out my ancient heat pump and declared it in good working order. What more could I want?
Blue Ackerman
Blue Ackerman
19:39 09 Nov 22
Caroline Udall
Caroline Udall
23:32 07 Nov 22
Excellent explanation of problems, prompt service and pleasant and professional.
Larry Gohl
Larry Gohl
14:20 07 Nov 22
Dan swapped out a working thermostat with very few options for one with pre programmable features.
Susan Dowe
Susan Dowe
18:57 03 Nov 22
Service technicians was very nice and professional, on time and very informative.
Roger Babb
Roger Babb
13:42 03 Nov 22
Dan is awesome. This is the second time we’ve had Dan as our technician. Knowledgeable, friendly, and great attitude. We also like the maintenance program we’re on.Great job Dan and thank you
Rodger Snodgrass
Rodger Snodgrass
23:30 02 Nov 22
Matt was very knowledgeable, professional, and personable. He fixed the problem, this being the most important part.
Sally Skinner
Sally Skinner
00:39 02 Nov 22
Andrew Swettenam was polite, knowledgeable, efficient. He answered all of my questions with patient explanations, including showing me the damage on the part that needed replacement. I felt confident with his assessment and repair.
Mike Schend
Mike Schend
22:36 28 Oct 22
Nick and Ben were top notch in their efficiency and knowledge. Our duct system is now cleaned and sealed with an increase of 90% efficiency.They also, left our house completely clean. Great job!
Elaine Rahoy
Elaine Rahoy
19:07 28 Oct 22
Randy is fantastic, he is a professional and is excellent at his trade. So thorough, quality work, and great at explaining things as far as what he performed and how to maintain the product that was installed. 10 stars!
John Rahoy
John Rahoy
18:46 28 Oct 22
A & E does extremely great work. I love this company. responsive, friendly and quality work.
Christopher Victorino
Christopher Victorino
20:11 25 Oct 22
We had a freezer go down, Becky was very helpful and understanding She sent Dan (the tech) to service our industrial walk-in freezer. He was very knowledgeable and extremely prompt they had us back up and running in no time!Thank you!I would suggest they're services for any commercial needs!
susan storie
susan storie
15:59 25 Oct 22
showed up on time, very polite and respectful, excellent service
Jonathan Beyer
Jonathan Beyer
15:25 25 Oct 22
sandra marks
sandra marks
22:22 20 Oct 22
Faith Brandenburg
Faith Brandenburg
11:51 20 Oct 22
Jessica Tagliafico
Jessica Tagliafico
21:57 18 Oct 22
Matt was able to diagnose and repair our furnace all in one visit for a very reasonable price. If I could give him 6 stars I would. He was very thorough in his explanation of the problem and the solution needed to get our furnace back online. I would use them again.
Hollis Lorena
Hollis Lorena
19:24 18 Oct 22
Andrew was knowledgeable and did a great job. He had everything he needed to provide service and minor repairs on the spot. Will definitely call A & E again!
Ami Bennett
Ami Bennett
04:13 18 Oct 22
We needed to replace our heat pump at our cabin in Goldendale and update our system last November. We paid in full on the spot and set up our installation time. In the process they pulled a permit for the electrical work they were doing but neglected to have the work signed off on. Klickitat county sent them multiple letters that were all ignored and as a last resort the county recorded a failed code inspection on our title. I ask A and E to resolve the issue, which they did not. I asked to speak with the owner…he never called back. I called my sales person and she said it was out of her hands. So, I paid the $407 fine to clear my title. The lesson here is that A and E is only interested in the sale….and has no interest in following up the required paperwork. I encourage you to get another bid if you are considering working with them in the future. There are better companies out there.
Ellie Dirks
Ellie Dirks
18:46 14 Oct 22
js_loader

The Dalles

lewis moller
lewis moller
20:43 07 Feb 23
They we available by phone during business hours.They had a person in the area and showed up on time as promised.The work was performed as promised and within the estimate,Would use them again for sure
Nai Satjer
Nai Satjer
19:40 07 Feb 23
Explains everything good service
Cheryl H
Cheryl H
23:02 03 Feb 23
We have used A&E heating for years and always appreciate how professional and kind the folks are. We just got our ducts cleaned and sealed by Jacob and Brandon as we learned that mice had actually gotten into our ductwork. WOW - - we are thrilled with the results. Who knew that completely sealed ducts could not only heat and cool TONS better, but that our electrical bills will be positively impacted as well!Can't recommend the company enough.
Chas Abbott
Chas Abbott
01:57 03 Feb 23
Edward Mills
Edward Mills
04:27 31 Jan 23
Gen Dupre
Gen Dupre
19:24 27 Jan 23
The technician was very courteous, knowledgeable, and thorough. However the cost for the first maintenance check on a $13,000 heat pump ductless system one year after installation was exorbitant. It should have been included in the purchase price. $195 flat fee covers a check of the exterior unit and ONE interior unit. Additional units are $75 each.
Nancy Rosebraugh
Nancy Rosebraugh
19:28 24 Jan 23
Replaced filter on water system
Liana Herman
Liana Herman
19:46 19 Jan 23
They got us in very fast and took care of everything and Alex was a great technician!
Eric Taylor
Eric Taylor
18:21 19 Jan 23
The technician Matt Finney was courteous, professional and knowledgeable. He identified the issue quickly, and made the repair immediately. I would definitely use this company again, and would recommend them to anyone that had heating or cooling needs.
Maria Swanson
Maria Swanson
19:14 18 Jan 23
Technician was very polite and courteous. Explained in detail what was done. Very knowledgeable. He was awesome
Emmanuel Pons
Emmanuel Pons
21:24 17 Jan 23
Professional and thorough.
Garrett Downen
Garrett Downen
18:13 13 Jan 23
Great experience for heat pump maintenance. Matt was friendly, informative, quick, and professional. Highly recommended.
Nancy Webb
Nancy Webb
22:50 12 Jan 23
Very helpful in letting me know the need for new heating pump.
Allyson Yoshiwara
Allyson Yoshiwara
00:19 11 Jan 23
The serviceman was very professional, personable and informative. i
THE AIR WARFARE GROUP
THE AIR WARFARE GROUP
21:06 10 Jan 23
Alex was knowledgeable, helpful, and friendly. Will be my go to HVAC and Plumbing company from now on. DW
DAVE CROCKETT
DAVE CROCKETT
17:37 10 Jan 23
Ivan was an outstanding technician!
Debra Clair
Debra Clair
21:19 05 Jan 23
Timely, informative and professional. Used for plumbing issues.
Scott Meyer
Scott Meyer
18:39 05 Jan 23
Matt came in to perform standard maintenance on my heating oil furnace. He is very knowledgeable and professional. I feel confident that my furnace is in good working order.
susan place
susan place
22:35 19 Dec 22
Diagnosed our problem for us.
Brian Wolff
Brian Wolff
16:40 15 Dec 22
Nick and Jeff were great! Thanks again!
Adelle Hye
Adelle Hye
02:55 13 Dec 22
Andrew communicated his arrival timeframe and was there timely. He was knowledgeable and professional, quickly identified the issue with our system and repaired it. He was thorough and explained things well for any future use or issues.
Michael Caldwell
Michael Caldwell
20:40 06 Dec 22
Technician was very timely and efficient
Julie Foglio
Julie Foglio
19:37 01 Dec 22
Checked to make sure the furnace is functioning correctly. Explain everything very well!Excellent!
Ricky Torchia
Ricky Torchia
18:44 01 Dec 22
Matt was friendly, excellent, on time and fully explained the problem and remedy.
Jess Bennett
Jess Bennett
23:25 25 Nov 22
Dan was friendly and efficient! He arrived in the time frame I was given and knew what the problem was simply from the description I gave. He confirmed when he looked at the system. I’ve used A&E in a commercial setting as well, which is why I called them for my residential system.
Greg Gilbert
Greg Gilbert
18:06 25 Nov 22
Dan was on time and very helpful. He explained my options and educated me regarding my system. I will be happy to have him install a new thermostat in the near future.
Darlene Wood
Darlene Wood
00:55 24 Nov 22
Very reliable company
Leanna Hill
Leanna Hill
18:46 19 Nov 22
Dale Scobert
Dale Scobert
16:59 16 Nov 22
My service tech was once again fast, friendly and professional. Having a great tech that remembers you and your heating system is worth gold. I did not like having to pay COD! I’ve been a customer of Honke for 20+years and always enjoyed stopping by the office, saying hello to old friends and paying my bill.
Lyn Stevens
Lyn Stevens
17:39 15 Nov 22
S Clarin
S Clarin
03:16 15 Nov 22
Carol Olvera
Carol Olvera
17:35 03 Nov 22
Cera O'Day
Cera O'Day
23:35 02 Nov 22
Matt was very nice and knowledgeable, would definitely use again.
Larry Jorgenson
Larry Jorgenson
19:11 02 Nov 22
We have worked with the technician, Matt F, for years. Courteous, highly competent. Has kept our equipment in great shape.
Becci Todd
Becci Todd
23:08 27 Oct 22
Tech was on time, knowledgable, friendly and very honest didn’t try to sell us anything we didn’t need.
Jerry Myrick
Jerry Myrick
23:17 26 Oct 22
Jodie Shepard
Jodie Shepard
20:03 26 Oct 22
Prompt professional service delivered by knowledgeable friendly technician.
Jan Manning
Jan Manning
20:43 21 Oct 22
The Tech, Matt was on time, fast , knowledgeable and pleasant. I recommend this company.
Lesley Kelly
Lesley Kelly
17:15 19 Oct 22
Janet Haney
Janet Haney
15:53 19 Oct 22
Professional and quick. Took the time to explain what he was doing as well as recommended service.
David Moll
David Moll
17:45 10 Oct 22
Tammi Budd
Tammi Budd
17:27 05 Oct 22
Given a timely window my rep was very professional and got the work done quickly and efficiently
Lisa Lancaster
Lisa Lancaster
18:47 03 Oct 22
Matt is an Awesome technician! He found what was leaking immediately and fixed it within minutes. He was very thorough, knowledgeable, friendly and professional.
Helle Meriwether
Helle Meriwether
16:48 03 Oct 22
Dan did a great job with our fall maintenance. He also gave advice as to how we can have a more efficient heating and cooling environment in our house. Thanks Dan !
Clifford Unverrich
Clifford Unverrich
22:13 30 Sep 22
They're a real good company to work with do what they say they're going to do and they do a good job on top of iti
Susan Camp
Susan Camp
21:27 27 Sep 22
Nice people. We've used them for over 32 years on our HVAC needs.
Gloria hayes
Gloria hayes
13:15 22 Sep 22
The repair when it came to my house was very kind and very importantly very helpful I'm calling them again
Anita Slate
Anita Slate
16:56 21 Sep 22
mike hickey
mike hickey
16:03 21 Sep 22
Matt the repair guy is awesome but their office/shop support seems to be slipping (sent wrong part).Hopefully just a rare misstep for a good business we have used for years.
steve berrett
steve berrett
22:22 20 Sep 22
Lisa Thomas
Lisa Thomas
22:09 16 Sep 22
The technician Parker was very personable and explained everything that I asked about. He is definitely an asset to your company!
GJ Riese
GJ Riese
19:48 16 Sep 22
Dan did a good job explaining what the situation is. Very pleased with the service.
Dan Thomas
Dan Thomas
15:49 15 Sep 22
Helen Halbrook
Helen Halbrook
14:44 14 Sep 22
I was elated that my air conditioner was able to be repaired. I know my future will include a new furnace and air conditioner but it is good for now. Thank you! N
Matt Wing
Matt Wing
17:32 13 Sep 22
Shelley Webb
Shelley Webb
20:48 12 Sep 22
Laurie Smith
Laurie Smith
08:07 10 Sep 22
Everyone I had contact with was very professional, helpful and courteous. They arrived when they said they would be here, explained exactly what they’d be doing, and worked efficiently to be done on time. I can’t recommend them more highly.
Ben Hausmann
Ben Hausmann
20:21 08 Sep 22
Joshua Sharp
Joshua Sharp
23:05 06 Sep 22
Super helpful. Another firm created a problem keeping A&E from doing the work they came to do; so they waived the fee for coming out, told me exactly what needed done, and just invited me to reschedule. Excellent. Definitely recommended.
Roseann Libonati
Roseann Libonati
22:22 31 Aug 22
Everyone I dealt with was friendly and professional. The work was done well, and the inspector even commented on the professional job that was done. I would definitely recommend this company to anyone needing installations or maintenance.
Bonny Krueger
Bonny Krueger
19:15 25 Aug 22
Brandi Clark
Brandi Clark
21:40 24 Aug 22
Adelaida Wallaert
Adelaida Wallaert
21:20 22 Aug 22
Excellent job, thanks !
Jeff Neiger
Jeff Neiger
23:19 20 Aug 22
Frank Lauran
Frank Lauran
16:28 20 Aug 22
A very positive experience -on time, informative , in all ways excellent service.
Sarah Miller
Sarah Miller
04:04 20 Aug 22
Asmah Khalifa
Asmah Khalifa
20:42 19 Aug 22
Dennis Vance
Dennis Vance
15:22 16 Aug 22
Kathy Lovrien
Kathy Lovrien
19:01 12 Aug 22
Technician was professional and knowledgeable, took the time to explain his process as he investigated my system's issues. I appreciate sending his picture before he arrived.
Jo Ann Sparks
Jo Ann Sparks
15:06 12 Aug 22
Kelsey McKee
Kelsey McKee
18:32 25 Jul 22
Jack M.
Jack M.
20:17 22 Jul 22
Jovonne Lentz
Jovonne Lentz
17:54 20 Jul 22
Nancy Murphy
Nancy Murphy
23:01 08 Jul 22
He was a little late but we were contacted immediately to let us know estimated time . Very professional. John went over what need to be done and listed prices and other options.
Marsha McGrath
Marsha McGrath
20:42 08 Jul 22
Andrew was very professional and gave us clear explanations about our heat pump
Sandy Dean
Sandy Dean
20:22 24 Jun 22
Erika Wolfe
Erika Wolfe
22:03 08 Jun 22
Jenie Rampp
Jenie Rampp
15:55 08 Jun 22
Pat Fisher
Pat Fisher
22:43 26 May 22
Devin Nichol
Devin Nichol
19:34 24 May 22
Had a great experience getting my HVAC system fixed. My technician Dan was on time and quickly fixed my system.Glad to have a company like this in the gorge!!
Kyli Cantrell
Kyli Cantrell
23:25 20 May 22
This was for my grandparents house. They installed a ductless heating and a/c unit and did a wonderful job! We had Cruz and David from their team come out and they did a very nice job and were very respectful and spent plenty of time showing my grandparents how the units operate.
Theresa Liedtke
Theresa Liedtke
03:09 12 May 22
Skylar and Johnny installed a new air conditioner and furnace for us....and they did an outstanding job! We were so impressed with their professionalism. They arrived on time, communicated clearly and frequently, and were obviously very knowledgeable about the equipment, its installation and its operation. There were a few minor challenges that had to be addressed and Skylar and Johnny reviewed the options with us and addressed questions until we agreed on solutions. A and E's reputation for reliable service is built on interactions such as these....kudos to A and E for hiring such professional and friendly people to work with their customers. Thank you Skylar and Johnny....we will enjoy our new equipment for years to come!
nicole hoppe
nicole hoppe
21:10 11 May 22
I rarely give a 5 stars, only when merited. Dan and A&E is the best. Professional, excellent customer service, very helpful in the decision making process of how to solve a legacy system challenge. The key to his success is honesty. Compared to others, this experience was a 15 out of 10. Thank you!!
Emily Perkins
Emily Perkins
17:39 05 May 22
shawn lammi
shawn lammi
18:04 02 May 22
I was notified before they came and who was doing the service. Fast, friendly, and knowledgeable. Thank you.
Debra Sexton
Debra Sexton
22:02 30 Apr 22
Service call on our old system, we will be replacing furnace and heat pumpwith them
Debbie Mantoan
Debbie Mantoan
13:16 28 Apr 22
I contacted A & E to complete wiring of heater for one of our residents who were out of town until Sunday. They came out the next day. Very professional and helped us out tremendously. Thank you, A & E!
Craig McKee
Craig McKee
20:03 25 Apr 22
MrDave farnsworth
MrDave farnsworth
22:48 21 Apr 22
New construction complete HVAC system install. Couldn't have asked for a nicer company to work with-had heat balancing issues with two story house to address. The patience and professionalism of Jake, Jose and Josh working to please us was amazing and appreciated. We Highly recommend this company. Debbie and Carol
Vicki Nunenkamp
Vicki Nunenkamp
21:31 15 Apr 22
I have worked with A&E Heating for multiple years now and find them incredibly reliable, professional, knowledgeable and thorough. Working with their technician Andrew is always comforting and reassuring. I will always call A&E Hesting to take care of and maintain my air conditioning and heating systems. They are the Best!
Joe Breckterfield
Joe Breckterfield
18:28 08 Apr 22
Arianna Creigh
Arianna Creigh
16:35 05 Apr 22
On time and very professional. Diagnosed our issue and super happy with Andrew. Thank you so much!
Joel Knutson
Joel Knutson
19:32 01 Apr 22
Andrew is a solid guy. Knew his stuff. Got the work done. 10/10.
Sam Steider
Sam Steider
21:05 28 Mar 22
Completely satisfied well and professionally done
Jack LaFond
Jack LaFond
13:17 24 Mar 22
Had a plumbing job and needed a chimney liner. Both were completed with excellent results.
Ralph Smith
Ralph Smith
23:59 22 Mar 22
Mary Zenorini
Mary Zenorini
16:45 16 Mar 22
Patricia Fortier
Patricia Fortier
16:32 16 Mar 22
js_loader

Need HVAC Service?

Contact the experts at A&E Plumbing, Heating, and Air.

Call us at 541-387-3311!


A&E Plumbing, Heating, and Air proudly provides HVAC service to the Hood River, Oregon, and The Dalles, Washington, area communities. Visit our service area page for more coverage details, call us at 541-387-3311, or request service online today.