Heat Pumps are very intricate, technical machines and A&E Keeps me up-to-date and a very happy customer! I highly recommend everything they do, from installation to maintenance. And they stand by their products!
Rick was knowledgeable, professional and very helpful in creating a quote for a system that will meet my needs. He made me feel that I could trust the services of this company.
Matt was great, arrived early and was fast and professional. Great service!
Two technicians from A & E Heating installed a new Trane heat pump and furnace. Steven Baumgarden and David Sanchez were not only professional and knowledgeable, but they were on task the entire time they were here. They worked quickly to get our system up and running so we weren't without heat very long. I would highly recommend this team.
Super quick and easy repair!
A&E sent Josh over to help resolve our new home water pressure issues after the installers would not entertain our questions. Josh and his team spent the time to research, analyze the conditions. They provided insight and recommendations to solve our issues while being very clear in setting expectations. The team was extremely friendly, polite, on time and I would highly recommend using them for your plumbing needs.
I have waited for over 11 days for a proposal. Called on 03.17.23 and spoke with John, he said he would have it out the next day. Three days later, no results. Sorry to say I'm going to use another company who came out and had the proposal the next day.
We have had our two heat pump systems ducts cleaned and sealed in March 2023 by the A&E Plumbing, Heating and Air team of Jacob and Brandon.Every aspect of their work was excellent and friendly.1. The communication and its detail about who was coming and when was appreciated.2. The work was professional and thorough. Before and after results were provided and explained.3. Clearly care was taken with our home, and the cleanup was great.4. All estimates about completion times were met or beat. No surprises.5. Highly recommended.
John Filmer was very thorough in his explaining everyhthing that will go into the installation of the new heating system. He is very personable and was excellent in his presentation.
Matt the repairman was on time, knowledgeable and efficient. He diagnosed and fixed an issue with our heat pump.
Skyler came out to check the heating unit. She was on time and performed the necessary diagnostics to find out the problem. I really like the texts and emails that we got to keep us in the loop.
Brandon & Jacob listened to our concerns, cleaned everything.Very polite & professional, resolved all our issues. We are very pleased.
Barrie Goshorn did a great job installing our new furnace. He was friendly and respectful of our home. Did great work. Would highly recommend. Barrie and his helper did a great job.Rick Coleman our sales guy was also a pleasure working with. Was strait up with us about all our options and had some fun banter.Thanks everyone.
Jacob Oxley & Brandon were a pleasure to have in my home, were very complete cleaning my ducting and left my house fresh & clean.I strongly recommend their service.
Jake and his crew showed up promptly every day and finished the install ahead of schedule. He installed a LOT of duct work in our attic for a new heat pump system, and was very respectful, quiet, professional and knowledgeable. We are so happy with the entire project from start to finish, and look forward to a comfortable air conditioned home this summer. Thank you A & E!
Jacob and Brandon were great. Professional and courteous. Explained everything they were doing and knocked the job out quickly and neatly. Would highly recommend your company to anyone looking for this type of service. Thanks.
Everyone I dealt with at A & E was responsive, knowledgeable and personable. Great service.
Repairperson was well versed, very helpful, and though.
Dan was very informative and professional, great value
Both Jacob & Brandon were polite, business like, informative as to what they were doing. Took off shoes before walking around the house.
Tyler, Josh and Jose are awesome to work with. Clean and professional.
Andrew is very thorough and good at explaining any problems with the HVAC system.
Dan took the time to explain all my options and answered all my questions. He was very conscientious and professional. I couldn't ask for more.
Matt Finney was prompt, competent, very helpful getting our repair done quickly and helped us get an estimate planned for a new furnace. We really appreciated his attitude and professionalism.
Barrie and Michael arrived promptly and made sure to get our new furnace installed. They even stayed later after we had some issues getting the thermostat to work to ensure we had a working furnace during the winter. All of this during one of Portland’s biggest snowfalls ever! Afterwards Justin Sr. came by the next day (in the snow!) to get us a new thermostat and make sure everything was working. Thank you so much, Clawson and A&E!
A&E came out the next day or so to evaluate the breakdown.Andrew, their technician, gave me a good idea of the problem and cost to fix.A&E has a busy schedule so it took around a week to come back to make the repairs.A&E informed me in writing via e-mail when they were coming out. Included was both a profile and picture of the technician who would perform the repairs.Andrew showed up right on time and explained to me the work he going to do. Both testing and repairs were done within the time-frame specified.My heat pump is now running up to par.Dan Menard
Good place to have your AC fixed. They have courteous and qualified employees
We were very impressed with Andrew and his quality of work. He was very professional and friendly and kept us informed of what he was doing to fix our heat pump problem. Its working great now. Thank you
Dan did a great job for us. Direct and straight to the point. Very efficient.
Matt Finney is very cordial and extremely competent. He found the heating problem and had the parts and the skill level to trouble shoot, replace the failed parts, and did so the first time.
The maintenance process is really easy. I've had Andrew multiple times and he's really efficient and professional and requires basically no effort on my part. I was even given some insight into how my heating system worked to save some money on my energy bill.
Mike and Nick got here when scheduled and made the adjustment to the heat pump thermostat quickly.
It’s challenging to find companies with experience servicing radiant heat floors so I was thrilled to find out A&E Plumbing, Heating & Air has technicians with this expertise.Andrew arrived during the time window, texting to let me know he was on the way. He was extremely knowledgeable and spend the first 10 minutes answering all of my questions about how to properly use the radiant heat system. I’m so grateful for the education. He then serviced the system and checked back with me to see if I had any other questions or needs. Andrew was professional, knowledgeable and respectful of my home wearing “booties” without being asked. His service was exemplary and I have signed up for the annual service plan.
Josh was extremely cabable, professional and friendly. We are happy to have found a new plumber who we can call for our future plumbing needs should they arise.
Repaired Condensate drain line so it drained into the sump correctly. The installation of the Original drain line was NOT done correctly so that the drain line wicked water onto the floor of the furnace room where the Navien Tankless water heater was installed by the Builder Curtis Homes LLC.
Josh installed our bidet. Great service, very friendly and professional!
Skylar was on time per appointment. She was cheerful and knew what needed to be done. Went right to work checking the furnace for cleanliness in coils and air duct. Then went to heat exchanger unit and suggested putting a surge protector on it. I had her do that. She checked the pressure in system and looked it over for any problem. I was very pleased with the work Skylar did to insure our units were in good working condition. I will keep using their services.
I've called on A&E Heating several times. It is usually an emergency and they have always done their best to get to me quickly. The technicians are very helpful, friendly and knowledgeable. There's no need to call someone else.
The plumber was on time and fixed my plumbing problems right away.
Andrew is always at the top of his game. Great service technician.
Friendly, knowledgeable and competent plus local!
Andrew was very professional. Took care of what needed done .
Alex was great! I have only had gas heat and the furnace for 1 year. Alex explained furnace maintenance and made sure replacing the filter would be as easy as possible for me. Awesome Customer Service!!
We have used A&E twice recently to do work on damaged pipes. Josh did the repairs both times. He does great work and is very good at explaining the issues and repairs. Others we’ve spoken with by phone and email at A&E have also been responsive and considerate. Nice people and good work.
Checked plumbing leak… thoroughly checked and great customer service skills!
Replaced filter on water system
A and E's Andrew came punctually, was professional, and explained to us how and how often to change our heat pump filter. He also helped us set up our thermostat system on a schedule. He checked the entire system and seemed to do a thorough, efficient job. He was a pleasure to meet and work with!
Awesome job, I excellent job done right! I would recommend all of Sherman County to use A&E!!!
We were pleased with the friendly and considerate service (even wore protective coverings on his shoes). The work was done thoroughly and repair costs were clear upfront. Will definitely continue working with A&E Plumbing.
The technician was very knowledgeable, courteous and friendly. With 17 years experience, he knew what the problem was immediately and took maintenance steps to avoid more expensive replacement costs. We are very pleased.
Very professional. Timely. Replaced a water line and installed a turnoff valve for a refrigerator.
Alex was wonderful to work with. He was professional, yet friendly and very careful to close up the house and gates.
Very professional and polite. Will call for future work!
Great service, but a little overpriced.
semi-annual maintenance check. Not sure why heat pump didn't go back on after power outage. Heat strips (aux heat) are not working at full temperature. He is looking into how to get these replaced. Higher cost due to location at bottom of unit.
Taylor did a great job. Very professional and courteous.
We have been a client of Honke Heating for 5+ years. They have installed our propane furnace, heat pump and done annual heat pump servicing. Recently A & E Plumbing, Heating and Air has acquired Honke Heating - which I found out when I scheduled my annual heat pump service for 2022. The service was just performed and I am very pleased that the service, administration, customer service, process and results - from beginning to end - was extremely high quality, professional, friendly, and familiar. I look forward to using them for any future needs! Thank you!
Hot water heater--heating unit had failed; Toilet, repaired water system that came into the toilet so that it filled properly.
This is a super company that is able to come repair the heating system WHEN NEEDED, not two weeks later...
On time and service was completed in a timely manner. Technician was friendly and courteous.
HVAC Tech Andrew was professional and efficient in checking my system and answering questions. Good service.
Matt's great, went above and beyond on my heat pump. Was disappointed A&E couldn't also service my dad's self-install.
Always the professional. Matt Finney is the best.
Complex Dishwasher issue - solved!!
Matt does excellent work. Explains everything well and does not rush about what he is doing. Very thorough and professional. A pleasure to be around. Thanks, Ron
Matt showed up right on time, even though our home is very rural and difficult to find. He expertly troubleshot our dual fuel heat pump system and localized the problem to a faulty heat sensor and placed the order for the new sensor. He took his time to check out the system before leaving and was both professional and incredibly personable. Highly recommended service.
An overall great experience!
Excellent customer service, knowledgeable and print salesperson and installation
Matt Finney way a joy to work with. He was friendly, pleasant, kind, knowledgeable, and thorough. He took time to make sure we knew how to work our new thermostat. Thanks Matt we will ask for you when we need work again.
Great service, knowledgeable and professional. Plumbing diagnostic and planning.