Customer Testimonials


Very Responsive!

I have used A&E Heating and Air for install of 4 complete systems as well as service calls on older equipment. My technician has been very responsive and easy to work with. Working with them has been a pleasure. – Rich M.

Professional, Hard-Working, and Personable!

I recently had A&E Heating and Air install two mini-splits, one for our residence and one for our business. As a business owner, I value good customer service. The installation crew from A&E not only exhibited quality work and great customer service but they were professional, hard-working, and personable.

– Dorina C.

Prompt and Courteous!

Prompt, courteous, and overall great service! Couldn’t say enough great things about this company.

– Danielle O.

Quality Product and Company

These guys are professionals. Just a quality product and company.

– Pam M.

Great Service

Our furnace was fixed within 24 hours of calling them.

– Yvonne E.

Hood River

Bessie Clark
Bessie Clark
23:56 24 Mar 23
Heat Pumps are very intricate, technical machines and A&E Keeps me up-to-date and a very happy customer! I highly recommend everything they do, from installation to maintenance. And they stand by their products!
Judy Beaudoin
Judy Beaudoin
22:04 24 Mar 23
Rick was knowledgeable, professional and very helpful in creating a quote for a system that will meet my needs. He made me feel that I could trust the services of this company.
Seth Wave
Seth Wave
05:37 24 Mar 23
Ross Ames
Ross Ames
19:45 23 Mar 23
Matt was great, arrived early and was fast and professional. Great service!
Bill Norris-York
Bill Norris-York
03:33 23 Mar 23
Mike Schend
Mike Schend
20:16 21 Mar 23
Two technicians from A & E Heating installed a new Trane heat pump and furnace. Steven Baumgarden and David Sanchez were not only professional and knowledgeable, but they were on task the entire time they were here. They worked quickly to get our system up and running so we weren't without heat very long. I would highly recommend this team.
Bonny Krueger
Bonny Krueger
15:57 21 Mar 23
Super quick and easy repair!
Ian Nicol
Ian Nicol
01:59 21 Mar 23
A&E sent Josh over to help resolve our new home water pressure issues after the installers would not entertain our questions. Josh and his team spent the time to research, analyze the conditions. They provided insight and recommendations to solve our issues while being very clear in setting expectations. The team was extremely friendly, polite, on time and I would highly recommend using them for your plumbing needs.
Cyril Osborne
Cyril Osborne
15:14 20 Mar 23
I have waited for over 11 days for a proposal. Called on 03.17.23 and spoke with John, he said he would have it out the next day. Three days later, no results. Sorry to say I'm going to use another company who came out and had the proposal the next day.
Vanessa S
Vanessa S
02:23 20 Mar 23
Greg Blair
Greg Blair
05:00 18 Mar 23
Sherry Maher has
Sherry Maher has
22:04 17 Mar 23
Jeff Hart
Jeff Hart
21:28 17 Mar 23
We have had our two heat pump systems ducts cleaned and sealed in March 2023 by the A&E Plumbing, Heating and Air team of Jacob and Brandon.Every aspect of their work was excellent and friendly.1. The communication and its detail about who was coming and when was appreciated.2. The work was professional and thorough. Before and after results were provided and explained.3. Clearly care was taken with our home, and the cleanup was great.4. All estimates about completion times were met or beat. No surprises.5. Highly recommended.
Bruce Wattles
Bruce Wattles
16:28 16 Mar 23
John Filmer was very thorough in his explaining everyhthing that will go into the installation of the new heating system. He is very personable and was excellent in his presentation.
Ray Lucero
Ray Lucero
20:57 14 Mar 23
Matt the repairman was on time, knowledgeable and efficient. He diagnosed and fixed an issue with our heat pump.
Skyler came out to check the heating unit. She was on time and performed the necessary diagnostics to find out the problem. I really like the texts and emails that we got to keep us in the loop.
Larry Duarte
Larry Duarte
19:13 13 Mar 23
Brandon & Jacob listened to our concerns, cleaned everything.Very polite & professional, resolved all our issues. We are very pleased.
David Pelett
David Pelett
20:54 10 Mar 23
Barrie Goshorn did a great job installing our new furnace. He was friendly and respectful of our home. Did great work. Would highly recommend. Barrie and his helper did a great job.Rick Coleman our sales guy was also a pleasure working with. Was strait up with us about all our options and had some fun banter.Thanks everyone.
Hari Seldon
Hari Seldon
22:55 09 Mar 23
Shane Wilhelm
Shane Wilhelm
19:23 09 Mar 23
Jacob Oxley & Brandon were a pleasure to have in my home, were very complete cleaning my ducting and left my house fresh & clean.I strongly recommend their service.
Beth Read
Beth Read
18:49 09 Mar 23
Jake and his crew showed up promptly every day and finished the install ahead of schedule. He installed a LOT of duct work in our attic for a new heat pump system, and was very respectful, quiet, professional and knowledgeable. We are so happy with the entire project from start to finish, and look forward to a comfortable air conditioned home this summer. Thank you A & E!
Karin Saltz
Karin Saltz
00:02 08 Mar 23
Franc Gigante
Franc Gigante
20:31 07 Mar 23
Jacob and Brandon were great. Professional and courteous. Explained everything they were doing and knocked the job out quickly and neatly. Would highly recommend your company to anyone looking for this type of service. Thanks.
Lee Campbell
Lee Campbell
04:37 07 Mar 23
Everyone I dealt with at A & E was responsive, knowledgeable and personable. Great service.
INSECTASAURUS #VANLIFE
INSECTASAURUS #VANLIFE
21:37 06 Mar 23
Repairperson was well versed, very helpful, and though.
kyle donahue
kyle donahue
18:10 06 Mar 23
Dan was very informative and professional, great value
Nancy Tedrow
Nancy Tedrow
23:46 03 Mar 23
Both Jacob & Brandon were polite, business like, informative as to what they were doing. Took off shoes before walking around the house.
Paul Carloss
Paul Carloss
23:47 01 Mar 23
Tyler, Josh and Jose are awesome to work with. Clean and professional.
Salmon Jack
Salmon Jack
19:37 01 Mar 23
Professional, as always.
Russ Read
Russ Read
23:46 27 Feb 23
Tom Bottman
Tom Bottman
22:27 27 Feb 23
Andrew is very thorough and good at explaining any problems with the HVAC system.
Scott Robinson
Scott Robinson
22:26 27 Feb 23
Dan took the time to explain all my options and answered all my questions. He was very conscientious and professional. I couldn't ask for more.
Joe-Anna Yarnell
Joe-Anna Yarnell
19:41 27 Feb 23
Matt Finney was prompt, competent, very helpful getting our repair done quickly and helped us get an estimate planned for a new furnace. We really appreciated his attitude and professionalism.
Chris Barnes
Chris Barnes
18:34 25 Feb 23
Barrie and Michael arrived promptly and made sure to get our new furnace installed. They even stayed later after we had some issues getting the thermostat to work to ensure we had a working furnace during the winter. All of this during one of Portland’s biggest snowfalls ever! Afterwards Justin Sr. came by the next day (in the snow!) to get us a new thermostat and make sure everything was working. Thank you so much, Clawson and A&E!
Dan Menard
Dan Menard
20:33 24 Feb 23
A&E came out the next day or so to evaluate the breakdown.Andrew, their technician, gave me a good idea of the problem and cost to fix.A&E has a busy schedule so it took around a week to come back to make the repairs.A&E informed me in writing via e-mail when they were coming out. Included was both a profile and picture of the technician who would perform the repairs.Andrew showed up right on time and explained to me the work he going to do. Both testing and repairs were done within the time-frame specified.My heat pump is now running up to par.Dan Menard
Nai Satjer
Nai Satjer
17:00 24 Feb 23
Mary Jensen
Mary Jensen
13:11 24 Feb 23
Myra DePalma
Myra DePalma
18:22 23 Feb 23
Good place to have your AC fixed. They have courteous and qualified employees
Darlene Wood
Darlene Wood
00:07 23 Feb 23
We were very impressed with Andrew and his quality of work. He was very professional and friendly and kept us informed of what he was doing to fix our heat pump problem. Its working great now. Thank you
jaymeg robidoux
jaymeg robidoux
01:28 21 Feb 23
M & E Walsborn
M & E Walsborn
21:04 16 Feb 23
Dan did a great job for us. Direct and straight to the point. Very efficient.
Steven Dietrich
Steven Dietrich
18:58 16 Feb 23
Matt Finney is very cordial and extremely competent. He found the heating problem and had the parts and the skill level to trouble shoot, replace the failed parts, and did so the first time.
Andrew Brunson
Andrew Brunson
23:27 15 Feb 23
Brendan O'Halloran
Brendan O'Halloran
22:07 15 Feb 23
The maintenance process is really easy. I've had Andrew multiple times and he's really efficient and professional and requires basically no effort on my part. I was even given some insight into how my heating system worked to save some money on my energy bill.
Charmaine Ross
Charmaine Ross
16:48 15 Feb 23
Replaced leaky faucet.
Gary Miniszewski
Gary Miniszewski
17:06 14 Feb 23
Mike and Nick got here when scheduled and made the adjustment to the heat pump thermostat quickly.
Kim G
Kim G
19:26 11 Feb 23
It’s challenging to find companies with experience servicing radiant heat floors so I was thrilled to find out A&E Plumbing, Heating & Air has technicians with this expertise.Andrew arrived during the time window, texting to let me know he was on the way. He was extremely knowledgeable and spend the first 10 minutes answering all of my questions about how to properly use the radiant heat system. I’m so grateful for the education. He then serviced the system and checked back with me to see if I had any other questions or needs. Andrew was professional, knowledgeable and respectful of my home wearing “booties” without being asked. His service was exemplary and I have signed up for the annual service plan.
Jonathan Alexander
Jonathan Alexander
04:15 09 Feb 23
Josh was extremely cabable, professional and friendly. We are happy to have found a new plumber who we can call for our future plumbing needs should they arise.
Kent Blasie
Kent Blasie
22:37 08 Feb 23
Repaired Condensate drain line so it drained into the sump correctly. The installation of the Original drain line was NOT done correctly so that the drain line wicked water onto the floor of the furnace room where the Navien Tankless water heater was installed by the Builder Curtis Homes LLC.
Andy Mack
Andy Mack
14:15 08 Feb 23
Sheila DeLozier
Sheila DeLozier
18:42 07 Feb 23
Josh installed our bidet. Great service, very friendly and professional!
John Vogel
John Vogel
18:27 07 Feb 23
Skylar was on time per appointment. She was cheerful and knew what needed to be done. Went right to work checking the furnace for cleanliness in coils and air duct. Then went to heat exchanger unit and suggested putting a surge protector on it. I had her do that. She checked the pressure in system and looked it over for any problem. I was very pleased with the work Skylar did to insure our units were in good working condition. I will keep using their services.
Laura Vallion
Laura Vallion
18:01 07 Feb 23
I've called on A&E Heating several times. It is usually an emergency and they have always done their best to get to me quickly. The technicians are very helpful, friendly and knowledgeable. There's no need to call someone else.
Gene Parker
Gene Parker
18:45 03 Feb 23
The plumber was on time and fixed my plumbing problems right away.
Mark Butterworth
Mark Butterworth
07:28 03 Feb 23
Great service.
Donald J Starkin
Donald J Starkin
15:31 02 Feb 23
Andrew is always at the top of his game. Great service technician.
Larry Lotz
Larry Lotz
19:44 01 Feb 23
Gary Young
Gary Young
18:08 01 Feb 23
Friendly, knowledgeable and competent plus local!
sonja mcclanahan
sonja mcclanahan
21:53 31 Jan 23
Andrew was very professional. Took care of what needed done .
Jim Schwindt
Jim Schwindt
18:00 30 Jan 23
Colene Arteza
Colene Arteza
18:08 29 Jan 23
Alex was great! I have only had gas heat and the furnace for 1 year. Alex explained furnace maintenance and made sure replacing the filter would be as easy as possible for me. Awesome Customer Service!!
Anne Kelly
Anne Kelly
01:36 28 Jan 23
We have used A&E twice recently to do work on damaged pipes. Josh did the repairs both times. He does great work and is very good at explaining the issues and repairs. Others we’ve spoken with by phone and email at A&E have also been responsive and considerate. Nice people and good work.
Margie Michaels Smith
Margie Michaels Smith
19:27 25 Jan 23
Checked plumbing leak… thoroughly checked and great customer service skills!
Nancy Rosebraugh
Nancy Rosebraugh
19:30 24 Jan 23
Replaced filter on water system
A and E's Andrew came punctually, was professional, and explained to us how and how often to change our heat pump filter. He also helped us set up our thermostat system on a schedule. He checked the entire system and seemed to do a thorough, efficient job. He was a pleasure to meet and work with!
Seth von Borstel
Seth von Borstel
16:12 21 Jan 23
Awesome job, I excellent job done right! I would recommend all of Sherman County to use A&E!!!
Adam Ensbury
Adam Ensbury
20:26 20 Jan 23
Honest assessment
info sheppard
info sheppard
20:02 20 Jan 23
Great Service
D. Dollar
D. Dollar
19:11 20 Jan 23
We were pleased with the friendly and considerate service (even wore protective coverings on his shoes). The work was done thoroughly and repair costs were clear upfront. Will definitely continue working with A&E Plumbing.
David Edwards
David Edwards
18:00 20 Jan 23
The technician was very knowledgeable, courteous and friendly. With 17 years experience, he knew what the problem was immediately and took maintenance steps to avoid more expensive replacement costs. We are very pleased.
Christine McNamara
Christine McNamara
01:07 20 Jan 23
Don Bowman
Don Bowman
19:59 17 Jan 23
Debra Clair
Debra Clair
23:52 14 Jan 23
Very professional. Timely. Replaced a water line and installed a turnoff valve for a refrigerator.
Sally Remmick
Sally Remmick
00:08 14 Jan 23
Alex was wonderful to work with. He was professional, yet friendly and very careful to close up the house and gates.
Alp K
Alp K
22:17 13 Jan 23
Matthew Lyons
Matthew Lyons
21:03 13 Jan 23
Very professional and polite. Will call for future work!
Patrick Arbuckle
Patrick Arbuckle
17:31 13 Jan 23
Great service, but a little overpriced.
Greg Johnson
Greg Johnson
01:08 11 Jan 23
Gary Marsh
Gary Marsh
18:28 07 Jan 23
semi-annual maintenance check. Not sure why heat pump didn't go back on after power outage. Heat strips (aux heat) are not working at full temperature. He is looking into how to get these replaced. Higher cost due to location at bottom of unit.
John Jablonski
John Jablonski
00:51 06 Jan 23
Taylor did a great job. Very professional and courteous.
Cynthia Weitz
Cynthia Weitz
05:12 04 Jan 23
Molly Deis
Molly Deis
17:25 03 Jan 23
We have been a client of Honke Heating for 5+ years. They have installed our propane furnace, heat pump and done annual heat pump servicing. Recently A & E Plumbing, Heating and Air has acquired Honke Heating - which I found out when I scheduled my annual heat pump service for 2022. The service was just performed and I am very pleased that the service, administration, customer service, process and results - from beginning to end - was extremely high quality, professional, friendly, and familiar. I look forward to using them for any future needs! Thank you!
g p
g p
01:30 31 Dec 22
Hot water heater--heating unit had failed; Toilet, repaired water system that came into the toilet so that it filled properly.
Jean Gray
Jean Gray
20:35 23 Dec 22
This is a super company that is able to come repair the heating system WHEN NEEDED, not two weeks later...
Matthew Pace
Matthew Pace
01:51 23 Dec 22
Amanda Nesson
Amanda Nesson
22:35 22 Dec 22
On time and service was completed in a timely manner. Technician was friendly and courteous.
Neil V H
Neil V H
00:43 21 Dec 22
HVAC Tech Andrew was professional and efficient in checking my system and answering questions. Good service.
Toby B.
Toby B.
22:38 20 Dec 22
Matt's great, went above and beyond on my heat pump. Was disappointed A&E couldn't also service my dad's self-install.
Sheila K S
Sheila K S
03:53 20 Dec 22
Always the professional. Matt Finney is the best.
Pistil Pete
Pistil Pete
23:50 19 Dec 22
Complex Dishwasher issue - solved!!
Carol Lindsey
Carol Lindsey
19:34 19 Dec 22
Matt does excellent work. Explains everything well and does not rush about what he is doing. Very thorough and professional. A pleasure to be around. Thanks, Ron
Larry David
Larry David
16:19 17 Dec 22
Matt showed up right on time, even though our home is very rural and difficult to find. He expertly troubleshot our dual fuel heat pump system and localized the problem to a faulty heat sensor and placed the order for the new sensor. He took his time to check out the system before leaving and was both professional and incredibly personable. Highly recommended service.
Chris Lincoln
Chris Lincoln
15:21 17 Dec 22
An overall great experience!
L Miller
L Miller
00:57 17 Dec 22
Emily Shannon
Emily Shannon
23:33 16 Dec 22
Excellent customer service, knowledgeable and print salesperson and installation
Mary Jean Risheim
Mary Jean Risheim
21:58 16 Dec 22
Would recommend anytime!
Duane Manselle
Duane Manselle
02:53 16 Dec 22
Matt Finney way a joy to work with. He was friendly, pleasant, kind, knowledgeable, and thorough. He took time to make sure we knew how to work our new thermostat. Thanks Matt we will ask for you when we need work again.
Lisa Viles
Lisa Viles
14:41 14 Dec 22
Great service, knowledgeable and professional. Plumbing diagnostic and planning.
Stephanie Hargrave
Stephanie Hargrave
01:11 14 Dec 22
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The Dalles

Cory Simpson
Cory Simpson
16:02 24 Mar 23
Quick and professional plumbing fix. Thanks!
Doug Willard
Doug Willard
20:56 23 Mar 23
Tech was early, very professional and thorough. Thank you very much Andrew!
Friendly, timely, and professional
Ross Reay
Ross Reay
16:59 23 Mar 23
Received an estimate on air/heating system
Wen Wilson
Wen Wilson
01:52 20 Mar 23
Excellent attention to detail, manners and respect of my time but the A & E quote was more than twice that of another Contractor and had several weeks of back log.Our obsolete A/C fried in the heat storm and after a couple of long, 90 degree nights, the other Contractor made more sense. He, along with a Master Electrician, installed our new 2-ton Mits on dedicated breakers, and had our crawl-space sump pump wired in less than 3-hours, 11-days from my the initial contact. These guys were entertaining rather than professionals, wore no uniforms and completed our projects on their flex time. Do what works best. We are breathing easier with the cool breeze in the house now and the cost savings of $4,500.
Brad Sifers
Brad Sifers
20:06 16 Mar 23
Seth Wave
Seth Wave
16:09 16 Mar 23
Living in a small town, it’s been difficult to get service on a lot of our appliances. Today it was our heater-boiler system. A&E showed up on time, they were very professional, and I would not hesitate to business with him again. Almost forgot, they came out 24hrs after my initial call (this was a non-emergency call) and they texted me reminding me of my appointment after scheduling the appointment and 30 minutes before my appointment.
Ray Lucero
Ray Lucero
21:00 14 Mar 23
Matt the repairman was on time, efficient. He quickly diagnosed the issue and made the proper repairs and service.
huda mnsoor
huda mnsoor
20:38 13 Mar 23
Bob Felix
Bob Felix
20:55 10 Mar 23
Always professional and a pleasure to have for service.
Hari Seldon
Hari Seldon
22:54 09 Mar 23
M Vincent
M Vincent
16:54 09 Mar 23
Knowledgeable and informative.
Anthony Owsian
Anthony Owsian
01:05 09 Mar 23
Very good job.
Shiny
Shiny
19:23 08 Mar 23
Douglas Gross
Douglas Gross
23:02 07 Mar 23
Dan and Skylar were the technicians sent to repair the heater in my shop. They were on time, professional and explained what they were doing while diagnosing the problem. They asked about other appliances and systems on the property and offered an annual service and inspection program that seemed very reasonably priced. I highly recommend A&E heating and air.
David Pelett
David Pelett
19:10 05 Mar 23
30 year old furnace was just finally done and it gave up the night before the end of February snow storm so my house was freezing. Sales guy comes out (friendly nice guy), goes over our options and we literally had a new system and a warm house the next day. Installation guys were great as well. Friendly and respectful and did a great job. 5 stars all the way around.
Kyle Miller
Kyle Miller
18:55 03 Mar 23
Josh was great! He took care of our complicated plumbing problem quickly and professionally. The estimate he provided was accurate and fair. Would recommend. Thanks!
Vicki Black
Vicki Black
20:07 02 Mar 23
Everyone is professional and competent from what I can see and I expect to use them when I replace my system.
Shannon Murphy
Shannon Murphy
19:16 02 Mar 23
Andrew did an amazing and quick job. All of the office staff I spoke with was more than willing to help and make sure I was happy. I would definitely recommend them to anyone.
William Boxx
William Boxx
22:34 01 Mar 23
Josh Bennick was great and super helpful. He went above and beyond. Thanks!
Stan Johnson
Stan Johnson
19:38 27 Feb 23
Very knowledgeable and helpful technician. Appreciate the expertise
Kmf
Kmf
18:52 27 Feb 23
I asked for a diagnostic for my 14 year old Heat pump. I am considering a new system but wanted to know how much life this system has left. A&E tech Skylar showed up promptly as scheduled and checked out my heat pump from stem to stern. It has a couple of issues that I can take care of, but otherwise my unit is elderly but functional until I can replace it. Skylar was professional, courteous and thorough. Highly recommended.
Mark Flaming
Mark Flaming
02:07 26 Feb 23
They replaced 2 toilet supply lines, and charged me $800 for this 1 hour job.
C S
C S
20:09 22 Feb 23
Quick, competent and well done!
Perry
Perry
18:03 21 Feb 23
Early polite informative respectful. Good Service. Thank you
Michael Kim
Michael Kim
19:10 20 Feb 23
We had a furnace problem that required immediate attention. Matt Finney was our technician who fixed the problem quickly while explaining what had happened and what we should do going forward. He is a perfect professional, a kind man, exactly the person you’d want to show up in an emergency.
Franc Gigante
Franc Gigante
19:49 17 Feb 23
Deb M-H
Deb M-H
17:38 14 Feb 23
A&E installed our HVAC system in our new home. They are very professional on the phone, and their service techs are pleasant, but it took them two months to figure out they installed the wrong air exchanger (they installed a 3 ton and we needed a 5-ton) to the point where the heat pump was not working and we had to heat the home on heat strips for eight weeks. The kept sending techs out to try to diagnose what was happening, but it was when the entire system failed, and Josh came out did they figure out their error. In the meantime, I paid Klickitat PUD $1,980 in electric bills while the system ran on the heat strips.
Rob Garrett
Rob Garrett
17:05 14 Feb 23
Nathan Harrower
Nathan Harrower
18:58 13 Feb 23
Very professional outfit, provides great info after an inspection
lewis moller
lewis moller
20:43 07 Feb 23
They we available by phone during business hours.They had a person in the area and showed up on time as promised.The work was performed as promised and within the estimate,Would use them again for sure
Nai Satjer
Nai Satjer
19:40 07 Feb 23
Explains everything good service
Cheryl H
Cheryl H
23:02 03 Feb 23
We have used A&E heating for years and always appreciate how professional and kind the folks are. We just got our ducts cleaned and sealed by Jacob and Brandon as we learned that mice had actually gotten into our ductwork. WOW - - we are thrilled with the results. Who knew that completely sealed ducts could not only heat and cool TONS better, but that our electrical bills will be positively impacted as well!Can't recommend the company enough.
Chas Abbott
Chas Abbott
01:57 03 Feb 23
Edward Mills
Edward Mills
04:27 31 Jan 23
Gen Dupre
Gen Dupre
19:24 27 Jan 23
The technician was very courteous, knowledgeable, and thorough. However the cost for the first maintenance check on a $13,000 heat pump ductless system one year after installation was exorbitant. It should have been included in the purchase price. $195 flat fee covers a check of the exterior unit and ONE interior unit. Additional units are $75 each.
Nancy Rosebraugh
Nancy Rosebraugh
19:28 24 Jan 23
Replaced filter on water system
Liana Herman
Liana Herman
19:46 19 Jan 23
They got us in very fast and took care of everything and Alex was a great technician!
Eric Taylor
Eric Taylor
18:21 19 Jan 23
The technician Matt Finney was courteous, professional and knowledgeable. He identified the issue quickly, and made the repair immediately. I would definitely use this company again, and would recommend them to anyone that had heating or cooling needs.
Maria Swanson
Maria Swanson
19:14 18 Jan 23
Technician was very polite and courteous. Explained in detail what was done. Very knowledgeable. He was awesome
Emmanuel Pons
Emmanuel Pons
21:24 17 Jan 23
Professional and thorough.
Garrett Downen
Garrett Downen
18:13 13 Jan 23
Great experience for heat pump maintenance. Matt was friendly, informative, quick, and professional. Highly recommended.
Nancy Webb
Nancy Webb
22:50 12 Jan 23
Very helpful in letting me know the need for new heating pump.
Allyson Yoshiwara
Allyson Yoshiwara
00:19 11 Jan 23
The serviceman was very professional, personable and informative. i
THE AIR WARFARE GROUP
THE AIR WARFARE GROUP
21:06 10 Jan 23
Alex was knowledgeable, helpful, and friendly. Will be my go to HVAC and Plumbing company from now on. DW
DAVE CROCKETT
DAVE CROCKETT
17:37 10 Jan 23
Ivan was an outstanding technician!
Michael Williams
Michael Williams
21:47 05 Jan 23
After the winds Christmas ‘22, I got a quick response to swing by and secure my fireplace flue cap. The Honke name lives on with A&E. Same friendly faces, same good & capable service.
Debra Clair
Debra Clair
21:19 05 Jan 23
Timely, informative and professional. Used for plumbing issues.
Scott Meyer
Scott Meyer
18:39 05 Jan 23
Matt came in to perform standard maintenance on my heating oil furnace. He is very knowledgeable and professional. I feel confident that my furnace is in good working order.
susan place
susan place
22:35 19 Dec 22
Diagnosed our problem for us.
Brian Wolff
Brian Wolff
16:40 15 Dec 22
Nick and Jeff were great! Thanks again!
Adelle Hye
Adelle Hye
02:55 13 Dec 22
Andrew communicated his arrival timeframe and was there timely. He was knowledgeable and professional, quickly identified the issue with our system and repaired it. He was thorough and explained things well for any future use or issues.
Michael Caldwell
Michael Caldwell
20:40 06 Dec 22
Technician was very timely and efficient
Julie Foglio
Julie Foglio
19:37 01 Dec 22
Checked to make sure the furnace is functioning correctly. Explain everything very well!Excellent!
Ricky Torchia
Ricky Torchia
18:44 01 Dec 22
Matt was friendly, excellent, on time and fully explained the problem and remedy.
Jess Bennett
Jess Bennett
23:25 25 Nov 22
Dan was friendly and efficient! He arrived in the time frame I was given and knew what the problem was simply from the description I gave. He confirmed when he looked at the system. I’ve used A&E in a commercial setting as well, which is why I called them for my residential system.
Greg Gilbert
Greg Gilbert
18:06 25 Nov 22
Dan was on time and very helpful. He explained my options and educated me regarding my system. I will be happy to have him install a new thermostat in the near future.
Darlene Wood
Darlene Wood
00:55 24 Nov 22
Very reliable company
Leanna Hill
Leanna Hill
18:46 19 Nov 22
Dale Scobert
Dale Scobert
16:59 16 Nov 22
My service tech was once again fast, friendly and professional. Having a great tech that remembers you and your heating system is worth gold. I did not like having to pay COD! I’ve been a customer of Honke for 20+years and always enjoyed stopping by the office, saying hello to old friends and paying my bill.
Lyn Stevens
Lyn Stevens
17:39 15 Nov 22
S Clarin
S Clarin
03:16 15 Nov 22
Carol Olvera
Carol Olvera
17:35 03 Nov 22
Cera O'Day
Cera O'Day
23:35 02 Nov 22
Matt was very nice and knowledgeable, would definitely use again.
Larry Jorgenson
Larry Jorgenson
19:11 02 Nov 22
We have worked with the technician, Matt F, for years. Courteous, highly competent. Has kept our equipment in great shape.
Becci Todd
Becci Todd
23:08 27 Oct 22
Tech was on time, knowledgable, friendly and very honest didn’t try to sell us anything we didn’t need.
Jerry Myrick
Jerry Myrick
23:17 26 Oct 22
Jodie Shepard
Jodie Shepard
20:03 26 Oct 22
Prompt professional service delivered by knowledgeable friendly technician.
Jan Manning
Jan Manning
20:43 21 Oct 22
The Tech, Matt was on time, fast , knowledgeable and pleasant. I recommend this company.
Lesley Kelly
Lesley Kelly
17:15 19 Oct 22
Janet Haney
Janet Haney
15:53 19 Oct 22
Professional and quick. Took the time to explain what he was doing as well as recommended service.
David Moll
David Moll
17:45 10 Oct 22
Tammi Budd
Tammi Budd
17:27 05 Oct 22
Given a timely window my rep was very professional and got the work done quickly and efficiently
Lisa Lancaster
Lisa Lancaster
18:47 03 Oct 22
Matt is an Awesome technician! He found what was leaking immediately and fixed it within minutes. He was very thorough, knowledgeable, friendly and professional.
Helle Meriwether
Helle Meriwether
16:48 03 Oct 22
Dan did a great job with our fall maintenance. He also gave advice as to how we can have a more efficient heating and cooling environment in our house. Thanks Dan !
Clifford Unverrich
Clifford Unverrich
22:13 30 Sep 22
They're a real good company to work with do what they say they're going to do and they do a good job on top of iti
Susan Camp
Susan Camp
21:27 27 Sep 22
Nice people. We've used them for over 32 years on our HVAC needs.
Gloria hayes
Gloria hayes
13:15 22 Sep 22
The repair when it came to my house was very kind and very importantly very helpful I'm calling them again
Anita Slate
Anita Slate
16:56 21 Sep 22
mike hickey
mike hickey
16:03 21 Sep 22
Matt the repair guy is awesome but their office/shop support seems to be slipping (sent wrong part).Hopefully just a rare misstep for a good business we have used for years.
steve berrett
steve berrett
22:22 20 Sep 22
Lisa Thomas
Lisa Thomas
22:09 16 Sep 22
The technician Parker was very personable and explained everything that I asked about. He is definitely an asset to your company!
GJ Riese
GJ Riese
19:48 16 Sep 22
Dan did a good job explaining what the situation is. Very pleased with the service.
Dan Thomas
Dan Thomas
15:49 15 Sep 22
Helen Halbrook
Helen Halbrook
14:44 14 Sep 22
I was elated that my air conditioner was able to be repaired. I know my future will include a new furnace and air conditioner but it is good for now. Thank you! N
Matt Wing
Matt Wing
17:32 13 Sep 22
Shelley Webb
Shelley Webb
20:48 12 Sep 22
Laurie Smith
Laurie Smith
08:07 10 Sep 22
Everyone I had contact with was very professional, helpful and courteous. They arrived when they said they would be here, explained exactly what they’d be doing, and worked efficiently to be done on time. I can’t recommend them more highly.
Ben Hausmann
Ben Hausmann
20:21 08 Sep 22
Joshua Sharp
Joshua Sharp
23:05 06 Sep 22
Super helpful. Another firm created a problem keeping A&E from doing the work they came to do; so they waived the fee for coming out, told me exactly what needed done, and just invited me to reschedule. Excellent. Definitely recommended.
Roseann Libonati
Roseann Libonati
22:22 31 Aug 22
Everyone I dealt with was friendly and professional. The work was done well, and the inspector even commented on the professional job that was done. I would definitely recommend this company to anyone needing installations or maintenance.
Bonny Krueger
Bonny Krueger
19:15 25 Aug 22
Brandi Clark
Brandi Clark
21:40 24 Aug 22
Adelaida Wallaert
Adelaida Wallaert
21:20 22 Aug 22
Excellent job, thanks !
Jeff Neiger
Jeff Neiger
23:19 20 Aug 22
Frank Lauran
Frank Lauran
16:28 20 Aug 22
A very positive experience -on time, informative , in all ways excellent service.
Sarah Miller
Sarah Miller
04:04 20 Aug 22
Asmah Khalifa
Asmah Khalifa
20:42 19 Aug 22
Dennis Vance
Dennis Vance
15:22 16 Aug 22
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Call us at 541-387-3311!


A&E Plumbing, Heating, and Air proudly provides HVAC service to the Hood River, Oregon, and The Dalles, Washington, area communities. Visit our service area page for more coverage details, call us at 541-387-3311, or request service online today.