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What’s Included in a System Quote from A&E Plumbing, Heating and Air?

December 26th, 2024

5 min read

By Daphne Hunt

When it comes to installing or replacing an HVAC system, one of the biggest worries for homeowners isMost of the HVAC and plumbing crew of A&E stand in front of two red company vans, accompanied by the company pup. feeling overcharged or paying for things you don’t fully understand. You deserve a quote that’s clear, fair, and honest—without hidden fees or confusing line items.

That’s why at A&E Plumbing, Heating and Air, we make transparency the foundation of every estimate we provide. Whether you live in Hood River, The Dalles, Gresham, or anywhere across the Columbia Gorge, our HVAC system quotes are designed to give you peace of mind before the work begins.

By the end of this article, you’ll know exactly what’s included in one of our quotes, why clear pricing matters, and how our 17+ years of local expertise ensure you can make confident decisions about your home’s comfort.

What’s Covered in an A&E HVAC Quote

When you ask for an HVAC quote, you want to know exactly what you’re paying for. Too often, homeowners feel unsure whether they’re being charged fairly or if there are hidden costs waiting to show up later. That’s why we break down every part of the estimate clearly.

Equipment Costs

Your quote will show the price for the exact system you’re considering—whether that’s a furnace, heat pump, central AC, or ductless unit. We factor in efficiency ratings, warranty options, and performance levels, so you know what you’re getting and why it fits your home.

Labor & Installation

A new system isn’t just about the equipment. The labor to remove your old unit, set up the new one, and test it thoroughly is always included. We outline this so there’s no confusion about how much of the cost goes into expert installation.

Ductwork Considerations

If your ducts need sealing, repair, or modification, it will be clearly listed. Many quotes skip this step, which can lead to unexpected costs once the work begins. By addressing it upfront, you’ll know what’s necessary for your system to run properly.

Permits & Inspections

Every city and county has its own codes. For homeowners in Hood River, The Dalles, and surrounding areas, we factor permitting costs into your estimate from the beginning so you don’t get hit with surprise fees later.

Indoor Air Quality Options

Some families want to improve the air in their homes with whole-house filters, humidifiers, or smart thermostats. If you’d like these options included, we add them to your quote as separate line items. That way, you can decide if they’re right for you without pressure.

How We Personalize Your HVAC Estimate

No two homes are the same, which means no two HVAC quotes should look identical. We take the time toAn A&E HVAC tech smiles at a customer as he leaves her residence, confident in the HVAC and plumbing services he provided. look at the details of your home so your system is sized and priced accurately.

Home Size & Layout

A smaller home in The Dalles won’t need the same system as a large property in Portland. We measure carefully to make sure your system is powerful enough to keep every room comfortable, but not oversized, which would waste energy and money.

Existing Equipment

If parts of your current setup can be reused safely, we’ll tell you. For example, sometimes ductwork or thermostats can stay in place. Other times, replacement is the smarter choice. We explain these recommendations so you understand the reasoning behind them.

Climate Needs

The Columbia Gorge experiences unique challenges—cold winters, hot summers, and sudden shifts between the two. We recommend equipment that handles these extremes so you don’t end up with a system that struggles when you need it most.

Energy Efficiency Goals

Some homeowners want the most budget-friendly option, while others prioritize lowering monthly utility bills. Our quotes often include both standard and high-efficiency system options, along with information about available tax credits and rebates.

3 Essential Questions to Ask Before Approving an HVAC Quote

Before committing to an HVAC system quote, it’s crucial to ensure you’re getting the best value and protecting yourself from unexpected costs. Our team at A&E often hears homeowners worry about being blindsided by additional fees, improper installation, or feeling pressured into a financial decision they aren’t ready to make. 

By asking the right questions, you can address these concerns and move forward with confidence.

1. What’s Included in the Labor Warranty?

One of the biggest anxieties homeowners face is wondering what happens if something goes wrong afterAn A&E HVAC technician works on a Mitsubishi Electric HVAC unit. installation. Labor warranties are your safety net, covering repairs caused by installation errors. However, not all labor warranties are created equal, so it’s important to get clarity upfront.

What You Should Ask:

  • How long does the labor warranty last?
  • Does it cover all installation-related issues, or only specific ones?
  • Are there limitations on the type of repairs covered or how they’re handled?

Without a solid labor warranty, you might face costly out-of-pocket repairs for mistakes that aren’t your fault. By ensuring your warranty is comprehensive and easy to understand, you’ll have peace of mind knowing that your investment is protected.

2. Are There Any Hidden Fees?

Nothing is more frustrating than agreeing to a quote, only to see the final bill balloon with unexpected charges. Hidden fees can include permits, inspections, or disposal costs that weren’t clearly outlined in the original quote. Homeowners often feel anxious about not knowing what they’re really paying for.

What You Should Ask:

  • Are permit and inspection fees included in the quote?
  • Does this price cover everything needed to complete the job?
  • Will there be additional costs for unexpected issues, like ductwork modifications or electrical upgrades

Pro Tip: Request an itemized quote that breaks down every component and service. This ensures complete transparency and allows you to budget appropriately.

With a fully itemized quote, you eliminate the guesswork and reduce the risk of surprise charges. This helps you feel confident that every dollar spent is accounted for and justified.

3. What Financing Options Are Available?

HVAC systems are a significant investment, and many homeowners worry about how to manage the costA family of 4 watches with smiles as the youngest member put a coin in their pink piggy bank, implying great savings and happiness. upfront. Fortunately, many HVAC providers offer financing options to make large purchases more manageable.

What You Should Ask:

  • What payment plans are available, and how do they work?
  • Are there any interest rates or fees associated with financing?
  • Are there discounts for paying upfront?

Pro Tip: Some financing plans may allow you to spread payments over time without interest if paid within a set period. Be sure to ask about promotional financing offers.

Financing options can alleviate the stress of a large one-time payment, but unclear terms can lead to financial strain. By understanding the details of the plan, you can choose an option that fits your budget without unexpected costs down the road.

Transparent Pricing, No Surprises

Replacing or installing an HVAC system is a major decision, and the last thing you need is a bill that doesn’t match the quote you were given. That’s why our estimates are detailed and transparent.

Every line item is explained in plain language. You’ll see the equipment, labor, permits, and optional upgrades clearly separated so you know where your money is going. We don’t bundle costs into vague categories or leave out important details.

If you’re interested in upgrades—such as air quality improvements or a maintenance membership—they’ll be listed as optional, never hidden in your total. And because we know HVAC work can be a big investment, financing options are always discussed upfront. This gives you the chance to plan ahead without financial stress.

Why Homeowners in the Gorge Trust A&E

For more than 17 years, A&E Plumbing, Heating and Air has been serving homeowners throughout HoodAn A&E technician wears the A&E 2024 Gold Best of the Gorge medal. River, The Dalles, Gresham, and across the Gorge. Families choose us not just for our technical expertise but for the peace of mind we bring to every project.

Our reputation is built on professionalism and respect. The families we work with often note how our technicians arrive on time, communicate clearly, and treat homes with care. With strong local reviews, proper licensing, and accreditation, you know your home is in trustworthy hands.

We also understand the trades industry hasn’t always had the best reputation for professionalism. That’s why we’ve made it part of our mission to hire technicians who are clean-cut, well-spoken, and committed to delivering a respectful experience every time.

Now that you know how to read your HVAC quote, it’s time to learn what comes next. Check out our article, What to Expect During an A&E Plumbing, Heating and Air HVAC System Installation, to discover exactly how the process works, what to expect on installation day, and how to prepare your home for a seamless experience.

Daphne Hunt

Daphne Hunt holds a bachelor's degree in English and Mass Communication and has a lifelong passion for writing. She thrives on using her skills to craft compelling pieces that inform, inspire, and connect with readers.